Portfolio & testimonials

See examples and view testimonials of my selected editing and technical communications work

Recent client feedback

"I was shocked by how many words Nicholas eliminated without changing anything and within a tight deadline. The manuscript is much clearer and more concise, which helped me move forward with the publisher. He was thorough and really made sure I understood his edits. It was a great collaborative process. I am so glad I used his services. After his edits, I felt so confident about the work I needed to submit."

— Tiffany Wright, LCSW

Editing, technical writing, and content strategy

Writing Style Guide

International Rescue Committee

Authored comprehensive style guide for global IT team emphasizing accessibility and clarity.

Key Highlights

• Accessibility-Minded Content: Established guidelines prioritizing inclusive language and clear communication
• Global Standards: Created unified writing standards for diverse international team
• Plain Language Principles: Implemented straightforward communication practices for technical content
• Organizational Adoption: Style guide incorporated into team training and quality assurance processes

Skills Applied

Style Guide Development Accessibility Standards Technical Editing Training Documentation

Project Examples

Copywriting and Editing

International Rescue Committee

Provided editorial services across organizational content including announcements, guides, and policy communications.

Key Highlights

• Knowledge Base Announcements: Crafted clear, engaging communications for system updates and new features
• Workplace Etiquette Guidelines: Edited organizational policies for tone, clarity, and accessibility
• Line Editing: Refined technical documentation for readability and consistency
• Proofreading: Ensured accuracy across high-visibility communications

Skills Applied

Copywriting Line Editing Proofreading Policy Documentation

Project Examples

Technical Internal Communications & Deliverables

International Rescue Committee

Led documentation strategy for IRC headquarters operations, creating self-service guides and standardized communication materials.

Key Highlights

• Headquarters Self-Service Documentation: Created comprehensive guides for 10,000+ global staff covering building access, meeting rooms, and workplace services
• Videoconference Room Guides: Developed step-by-step instructions with QR code integration for seamless technology access
• User Flow Diagrams: Designed visual guides for complex processes including workspace reservations and building access protocols
• Multi-Channel Implementation: Deployed content across web platforms, digital displays, and print materials

Skills Applied

Technical Writing User Documentation Process Mapping Accessibility Standards

Project Examples

Project Management

International Rescue Committee

Orchestrated cross-functional knowledge management initiatives serving global workforce.

Key Highlights

• First-of-Its-Kind Knowledge Base: Led implementation of enterprise knowledge management system for 10,000+ staff across global offices
• Cross-Functional Governance: Coordinated content strategy across IT, Operations, Facilities, and Communications teams
• Post Go-Live Planning: Developed comprehensive communication strategy for system launch and user adoption
• Stakeholder Alignment: Facilitated consensus among diverse teams on content standards and governance protocols

Skills Applied

Project Leadership Stakeholder Management Strategic Planning Change Management

Project Examples

Digital Media Content Management & Creation

International Rescue Committee

Managed end-to-end content creation and distribution across corporate communication channels.

Key Highlights

• Corporate Communications Graphics: Designed digital displays and promotional materials for organizational initiatives
• Meeting Room Signage: Created standardized wayfinding and instructional materials for headquarters facilities
• AI Tool Promotion: Developed awareness campaigns introducing new productivity tools to global staff
• Security Awareness: Produced educational content for organizational security protocols and best practices

Skills Applied

Content Strategy Visual Communication Brand Consistency Multi-Platform Publishing

Project Examples

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